TERMS OF SERVICE AGREEMENT

-SPECIAL PROMOTIONS-
ICY Studio offers various promotions each month. Promotions are at a discounted rates usually 30-50% off the already low regular prices. On website promotions, clients are responsible for domain name and hosting purchase. Any of our designs for you cannot be altered, cut up, colorized, reverse engineered, re-sold, given away, transferred to a third party, or re-used in any other manner than what was permitted in the agreement about your product or service. All transactions are final with special promotions, full payment is required for any promotion below $501. No refunds will be applicable for promotions. Upon initial approval on the design, ICY studio will not make complimentary changes. Any changes will be charged at $75 per hour with a 2 hour minimum required. Should you decided to use our hosting company, ICY Studio will send you all the login information once your site is uploaded. We are not responsible for updates on your site or any specials we run after a verbal or e-mail approval. Please see our rates for updates and adding additional pages or making changes.

-GRAPHICS-
ICY Studio Graphics and our finished page layouts can not be re-formatted, re-sold, re-used, transferred to another user, in whole or in part for any reason without expressed written permission from the company. You are purchasing Exclusive Use License with any of our creations. You may only use the website and print designs in the manner stated about your product or service, however the copyright and all other rights for the template design, graphics, layout, and coding remains the intellectual property of ICY Studio LLC. We will put our logo and link on all print and web services. A fee of $250 will have to be made to require the exclusion of our name mentions on your product.

-PAYMENT-
All payment are received via paypal to [email protected] and in USD. Any job request under $500 must be paid in full before your design project can begin. All payments over $500 can work under a payment plan on a 60-day period. We accept Credit Card Payments and e-Checks through Paypal. We will start the actual design process after payment has been received, agreement from both sides and all necessary paperwork is completed, signed, and delivered to us.

-COPYRIGHTS-
Our designs for our clients cannot be altered, cut up, colorized, reverse engineered, re-sold, given away, transferred to a third party, or re-used in any other manner than what was permitted in the agreement about your product or service. If you need a matching design created for another use, please contact us for a quote. We offer special discounts to our return clients. We DO NOT send any raw files (*psd, *eps , *ind) to the client to protect our intellectual property.

-CHANGES-
The ICY STUDIO team will work hard and smart to create designs that reflect your vision. On website designs upon initial agreement of the proof layout, the designer in charge of your creation will only make 1 consecutive change complimentary. A $75 per hour fee applies for additional changes after the initial proof approval

-CLIENTS FILES-
The Client unconditionally guarantees that any material (text, images, music, slogans, video or any other content) furnished to ICY Studio for inclusion in the design samples and the final product, do not infringe on any copyright or trademarks that have been already established by another person or organization. ICY Studio is protected against any lawsuit or claim arising from the use of such content.

-REVISIONS-
No revisions which requires payment will be started without authorization from our Client. Any requests made by the client after the initial preliminary product design proof that significantly alters the selected design, including, but not limited to, name change, type of business change, theme of business change, and specifically requested illustration change, will incur extra per hour charge of $75 with a minimum of 2hrs to be paid before the revision begins.

-DURATION-
All design jobs work on a standard 72hr turnaround (3days). All requests for a 24hr job will incur a 20% additional cost based on the
price of the proposed request. Standard website design will be created within 2-3 weeks, e-commerce and flash website will be created on a 3-4 weeks time schedule. A 24hr request on website's will incur a 50% additional cost with a layout proof provided within that time. Should a lapse in time (over 6month) affect the creation of a website due to the clients delay no refund will be made. Any new ideas for updates on changes will be charged on a per hour basis

-REFUNDS-
Our designs are custom made and personalized. A full refund less an administration charge of $100 and the paypal fees will be made if the Client does not wish to proceed with the product design before the initial design samples are created. Upon approval (verbally or via e-mail or fax) of a website or graphic layout no refund will be given. We will provide digital proofs of all of our designs via e-mail it to our client, once the client signs off on a proof, you are responsible for the accuracy of that proof and we will not cover charges of reprint for errors not caught during the proofing process, clients are urged to inspect all proofs closely for accuracy. The client is solely responsible for the text content of a design

-SHIPPING-
Upon request, all your designs are delivered digitally. If you require a copy of your project or design on CD, please e-mail your address to [email protected] and send a payment of $4.99 via paypal for shipping and handling.


-EXCLUSIVITY-
We only use graphics created by our skilled designers. Our images are purchased via photo stock sites www.istockphoto.com & www.123rf.com We insure that any design we deliver to our clients is 100% original and customized just for you. If however you have a logo design that we did not create, we would require a written statement that you own 100% copyright to the logo and based on the design concept we reserve the final right to determine if that logo will be used on our designs.

-INTELLECTUAL PROPERTY-
The graphic images we use in our templates and designs have been created by ICY Studio or it's licensor's. We take Copyright Infringement seriously, and any one caught abusing our policies, will be required to correct the issue immediately. If we do not receive compliance from the offending party, the hosting company of the offender will be notified of the infraction. All ICY Studio credit links at the bottom of the design must remain in place for legal use of the design. The credit will be in the form of a link at the bottom of the design. All copyrights should be respected


ICY STUDIO reserves the right to protect it's intellectual property and the rights of it's customers . The designs on our website are copyright protected and any copying of design concepts, layout, coding, or graphics is not only unlawful, but unethical and is strictly prohibited.

-WEB DESIGNERS-
Please note our graphics CAN NOT be used to design website's or graphics for your clients that you will then sell and gain profit from. You may not purchase our design, add it to a site, then re-sell it and gain profit directly from our design being used. We reserve all rights to our layouts, formats and coding. You do not, under any circumstance have re-sell rights to the graphics, coding, layout, or formats of ICY Studio designs.

-PUBLIC DISPLAY-
ICY Studio reserves the right to use your completed designs and any additional graphics created for your design in any form applicable in our portfolio as a representation of our work experience.


-COLOR ACCURACY -
There is no way to guarantee color accuracy from what you see on your monitor to the final printed product. This is due to a myriad of issues from monitor calibration, monitor settings, back lighting, and the difference in the color spectrum used for printing versus what your monitor displays. No refunds will be given for color differences or variances.

It is the clients responsibility to make sure they have read, understand, and comply with our terms of service before placing a job request.